Harper & Debbage is committed to protecting your privacy and keeping your confidential information exactly that – confidential.
We do not sell, rent, share, trade or give away any information we hold about you.
We will not send you unsolicited mail, either by email or the conventional postal system, and we do not telephone customers unless we need to discuss an order.
We will only contact you in the following situations:
* Confirmation of setting up an account
* You sign up for our newsletter – regular emails which can be opted out of
* You request an out of stock notification email
* Contact us request
* Order confirmation, dispatch confirmation and or problem with an order
Registering with Us
You can register and set up an account with us without placing an order and this will allow you to opt in to our email newsletter and communications and to create wish lists. During the registration process we will ask you for your name, email address, phone number and a password. The information you provide will be stored securely by our website provider in a PCI compliant environment. You will be able to correct any information or change your email subscription preferences by logging into your account should this be necessary. Should you wish us to close / delete your account permanently please contact us.
Placing an Order with Us
When you make an order with us we will ask you for information such as your name, e-mail address, telephone number, invoice address, delivery address and when creating an account you will be able to opt-in to receive our newsletters and communication emails.
This information enables us to process and fulfil your orders and to notify you in the event of any queries. We request your telephone number as this allows us to contact you urgently if there is a problem with your order.
All credit/debit card payment information you provide is handled securely by Paypal through their encrypted payment gateway and not stored with our website provider or us. We recommend that you do not allow your browser to remember any login details, or card payment information, to protect your private information.
Your account will record your previous orders and any wish lists you create. All account information is stored securely by our website provider in a PCI compliant environment.
You will be able to correct any information or change your email subscription preferences by logging into your account should this be necessary. Should you wish us to close / delete your account permanently please contact us.
Contact Us Requests
When you complete our contact form we ask for your name, e-mail address and your enquiry. When you make an enquiry via email you will have provided us with an email address. In both cases we will contact you via email and once your query has been answered / satisfied all information you provided will be destroyed / deleted from our systems within 28 days.
Links to other Websites
You may encounter a link to an external website page whilst visiting our website. If the link is to a website that is operated by a third party you should know that we have no control over that website and as such cannot be responsible for the protection and privacy of your data or information you provide whilst visiting the site.