When will my order be dispatched?

We aim to deliver your goods in around 10-14 working days, but we do ask that you allow up to 30 working days from receipt of order. We can always postpone dispatch until a specific date. Please contact us to discuss your requirements. We do not dispatch any plants when we are still experiencing frosty weather.

Promotional Codes

If you acquire a coupon, discount or promotional discount code offered by Harper & Debbage, are only valid for use online at fuchsias.co.uk, and not by phone, unless otherwise stated. The following conditions apply: For the promotional code to be valid, a valid product must be added to your basket Only one promotional code can be used per transaction If you have more than one promotional code, you may place separate orders Orders must be made prior to 23:59 hours on the closing date No cash alternative is available All offers are subject to stock availability All other Harper &

Contact Times – Online/Telephone Sales & Customer Service

We aim to respond to emails within 12-48 hours (Monday to Friday). We can be contact by phone Monday to Friday, if there is no answer please leave message with your name, telephone number and order number (if applicable) and we will call you back as soon as possible usually within 12-48 hours.

Where is your nursery located?

Harper & Debbage is located in Norwich, Norfolk. Please note that we are only trade online and at shows and events we attend. Our our nursery/growing area is not open to the general public, though collection of orders can be arranged.

Do you have a catalogue or stock list?

In order to keep our plant prices as competitive as possible we do not publish catalogues. Our plant stock levels vary so we are unable to supply stock lists. While there are occasionally items that we sell that are not listed on our website we do endeavour to keep our online inventory as up to date as possible.

How big are your plants and what pots size?

We sell well rooted young plants in 5.5cm pots. The young plants will vary in size, depending on the cultivar(s) chosen and weather conditions. The young plants are delivered stopped. If you require young plants which are unstopped, please contact us. At Shows and events we also sell plants in 9cm pots.

Do you offer a discount?

We work very hard to ensure our prices are as competitive as possible and as such do not usually offer a discount. Occasionally we may run a product/promotional offer or issue a specific discount codes to existing or potential customers.

Do you ship outside the UK?

We are only able to ship orders within the UK at the present time. We are unable to deliver to the Republic of Ireland, Northern Ireland and the Channel Isles.

Can I place an order outside the UK for delivery to a UK address?

Yes you can, occasionally the fraud protection measures in place with our secure payment processors will decline the transaction because it will not be possible to verify certain details of your billing address. If you have difficulties in completing your order online, please give us a call on +44 (0)1603 708104 or +44 (0)7889679444 and we will try and assist you in completing your order.